TAIA Folio · Support

Support

Questions about the TAIA Folio app, its answers or your account: write to info@taia.ch. Never send your password.

Signing in

You sign in inside the app, on TAIA's sign-in page, with your Folio account. If you cannot sign in, write to info@taia.ch; never send your password.

Closing your account

In the app, on the Today tab, choose “Close this account” and confirm.

Closing deletes your questions with their answers and receipts, your briefs, your published links and your Advisor conversations, and your sign-in itself, so the account cannot be opened again. TAIA's own documents are not yours and are not touched.

This cannot be undone. Copies in TAIA's database backups are kept for up to six weeks.

If you can no longer open the app, ask for deletion at info@taia.ch.

Your data

What the app stores, where, and what leaves it: Privacy Policy, section 6a.