Trust

What stands behind TAIA's services, today

This page says only what is in place today. It changes when something changes, and each document it links shows its own version and date.

How the services treat your data

TAIA Confidential Screening. Your browser encrypts the name; TAIA's service compares it without decrypting it and does not store it. This holds as long as the page runs as TAIA serves it: a modified page could read the name. The protocol is TAIA's own and has had no outside cryptography review; it is published in full on the security page.

TAIA Confidential Ask. Your question is processed in a closed machine in Zürich (Google Cloud europe-west6); TAIA's own process reads it inside that machine to answer it. It is not homomorphic encryption. Google operates the control plane and the machine's operating system and is a trusted part of this set-up. The answer is written by a language model.

What TAIA keeps

TAIA keeps no names you check and neither your questions nor the answers. For each request the service writes one log line without the name, the question or the answer, kept for up to 30 days in Switzerland. For paid plans, TAIA keeps the sale record for ten years, as Swiss law requires.

Support

Write to info@taia.ch. We aim to reply within two business days (Swiss business days). Please do not send us the names you checked. Requests about your personal data are answered free of charge within 30 days.

Certifications and supervision

TAIA holds no ISO 27001 or SOC 2 certification, and has had no outside penetration test or cryptography review. TAIA is not supervised by FINMA and does not give legal advice. Google's certifications cover Google's infrastructure, not TAIA's code.

What the services are

The services are tools. A check finds exact matches on the dated lists it shows; an answer is general information with its sources, not advice. TAIA's liability is set out in the terms: unlimited for intent and gross negligence; for slight negligence, limited to the fees paid in the 12 months before the event.

Plans